Faqs


Frequently Asked Questions

Product & Ingredients
Are Amber Mercy perfumes vegan and cruelty-free?
Absolutely. We believe luxury should be ethical. None of our products or ingredients are tested on animals, and we do not use any animal-derived ingredients in our formulations.
What is the difference between Eau de Parfum and Eau de Toilette?
The difference lies in the concentration of fragrance oil. Amber Mercy scents are created as Eau de Parfum (EDP), which contains a higher concentration of oil (typically 15-20%). This results in a richer scent that lasts significantly longer on the skin than an Eau de Toilette.
Do you use natural ingredients?
Yes, we blend high-quality natural extracts with safe synthetics. This combination allows us to create complex, unique scents while ensuring sustainability and safety for sensitive skin.
Usage & Care
How should I store my perfume to make it last?
To keep your fragrance fresh, store your bottle in a cool, dry place away from direct sunlight and humidity. A drawer or a bedroom cupboard is ideal; avoid storing perfumes in the bathroom where temperatures fluctuate.
Why does the scent smell different on me than on the bottle?
Perfume reacts with your unique skin chemistry, body heat, and pH levels. This is the magic of fragrance—it becomes personal to you. We recommend testing the scent on your skin and letting it settle for 30 minutes to reveal its true character.
Can I layer different Amber Mercy scents?
Yes! Fragrance layering is a great way to create a signature scent. We recommend pairing a heavier, woody base scent with a lighter floral or citrus top note. Experiment to find a combination that suits your mood.
Does the perfume expire?
If stored correctly (out of sun and heat), our perfumes will maintain their quality for 3 to 5 years. If the color changes significantly or the scent becomes sour, it may be time to replace the bottle.
Returns
What is your return policy?
Due to strict hygiene reasons, we can only accept returns if the product is unopened with the cellophane seal fully intact. If you have opened the product, we unfortunately cannot offer a refund or exchange.